Troubleshooting

• How do I unlock a fixture whose menu is locked?

  Unlock a fixture's menu by identifying the lock type and using the matching button sequence or menu password

• How to Eliminate Fan Noise During Quiet Theatrical Scenes

  Set your fixture's fan profile for quiet scenes and learn how Silent mode trades brightness for low noise

• I’m an end user and my fixture is broken. How can I get it repaired?

  Troubleshoot a faulty fixture, gather what service needs, and find who to contact to arrange a repair or return

• What is a dmx terminator and do I need one

  Learn what a DMX terminator does, whether your line needs one, and how to fit it at the end of the chain

• What is ADJ's Warranty Policy?

  Find your product's warranty period and the steps for getting an RA number and sending

• What is the password for the ADJ My DMX Go?

  Summy

• Why Are My LED Fixtures Flickering on Video or Livestreams?

  Fix scrolling bands on camera by raising the PWM frequency on Focus, Hydro, Encore and Allegro fixtures